Helix Internal
Operations tracker
15 total records
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| Item↑ | Team | Status | Owner | Hours | Updated | Priority | Blocker |
|---|---|---|---|---|---|---|---|
| Budget variance report | Finance | Done | Priya | 6 | 1d ago | Low | — |
| Churn cohort dashboard | CS | Active | Aisha | 8 | 1h ago | High | — |
| Data retention policy | Ops | Active | Tomas | 7 | 4h ago | High | — |
| Incident postmortem | Engineering | Active | Lin | 3.5 | 30m ago | Medium | — |
| Invoice reconciliation | Finance | Active | Priya | 5.5 | 3h ago | Medium | — |
| NPS survey rollout | CS | Active | Aisha | 4.5 | 5h ago | Medium | — |
| Onboarding NPS regression | CS | Backlog | Aisha | 0 | Yesterday | Medium | — |
| Payroll cutover | Finance | Blocked | Priya | 9 | 6h ago | High | Waiting on bank |
| Q3 hiring freeze comms | Ops | Done | Tomas | 4 | 2d ago | Low | — |
| Quarterly access review | Ops | Backlog | Tomas | 0 | 2d ago | Medium | — |
| Refund rule audit | Ops | Active | Tomas | 6.5 | 2h ago | Medium | — |
| SSO migration | Engineering | Blocked | Lin | 12 | 5h ago | High | Security review pending |
| Stripe webhook outage | Engineering | Blocked | Lin | 3 | 14m ago | High | Awaiting vendor fix |
| Support macro cleanup | CS | Done | Aisha | 2.5 | 1d ago | Low | — |
| Vendor contract renewal | Finance | Backlog | Priya | 1 | 3d ago | Low | — |
Budget variance report
Team: Finance
Status: Done
Owner: Priya
Churn cohort dashboard
Team: CS
Status: Active
Owner: Aisha
Data retention policy
Team: Ops
Status: Active
Owner: Tomas
Incident postmortem
Team: Engineering
Status: Active
Owner: Lin
Invoice reconciliation
Team: Finance
Status: Active
Owner: Priya
NPS survey rollout
Team: CS
Status: Active
Owner: Aisha
Onboarding NPS regression
Team: CS
Status: Backlog
Owner: Aisha
Payroll cutover
Team: Finance
Status: Blocked
Owner: Priya
Q3 hiring freeze comms
Team: Ops
Status: Done
Owner: Tomas
Quarterly access review
Team: Ops
Status: Backlog
Owner: Tomas
Refund rule audit
Team: Ops
Status: Active
Owner: Tomas
SSO migration
Team: Engineering
Status: Blocked
Owner: Lin
Stripe webhook outage
Team: Engineering
Status: Blocked
Owner: Lin
Support macro cleanup
Team: CS
Status: Done
Owner: Aisha
Vendor contract renewal
Team: Finance
Status: Backlog
Owner: Priya