# Operations tracker

15 total records

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| Item↑ | Team | Status | Owner | Hours | Updated | Priority | Blocker |
| --- | --- | --- | --- | --- | --- | --- | --- |
| Budget variance report | Finance | Done | Priya | 6 | 1d ago | Low | — |
| Churn cohort dashboard | CS | Active | Aisha | 8 | 1h ago | High | — |
| Data retention policy | Ops | Active | Tomas | 7 | 4h ago | High | — |
| Incident postmortem | Engineering | Active | Lin | 3.5 | 30m ago | Medium | — |
| Invoice reconciliation | Finance | Active | Priya | 5.5 | 3h ago | Medium | — |
| NPS survey rollout | CS | Active | Aisha | 4.5 | 5h ago | Medium | — |
| Onboarding NPS regression | CS | Backlog | Aisha | 0 | Yesterday | Medium | — |
| Payroll cutover | Finance | Blocked | Priya | 9 | 6h ago | High | Waiting on bank |
| Q3 hiring freeze comms | Ops | Done | Tomas | 4 | 2d ago | Low | — |
| Quarterly access review | Ops | Backlog | Tomas | 0 | 2d ago | Medium | — |
| Refund rule audit | Ops | Active | Tomas | 6.5 | 2h ago | Medium | — |
| SSO migration | Engineering | Blocked | Lin | 12 | 5h ago | High | Security review pending |
| Stripe webhook outage | Engineering | Blocked | Lin | 3 | 14m ago | High | Awaiting vendor fix |
| Support macro cleanup | CS | Done | Aisha | 2.5 | 1d ago | Low | — |
| Vendor contract renewal | Finance | Backlog | Priya | 1 | 3d ago | Low | — |

## Budget variance report

**Team:** Finance  
**Status:** Done  
**Owner:** Priya

## Churn cohort dashboard

**Team:** CS  
**Status:** Active  
**Owner:** Aisha

## Data retention policy

**Team:** Ops  
**Status:** Active  
**Owner:** Tomas

## Incident postmortem

**Team:** Engineering  
**Status:** Active  
**Owner:** Lin

## Invoice reconciliation

**Team:** Finance  
**Status:** Active  
**Owner:** Priya

## NPS survey rollout

**Team:** CS  
**Status:** Active  
**Owner:** Aisha

## Onboarding NPS regression

**Team:** CS  
**Status:** Backlog  
**Owner:** Aisha

## Payroll cutover

**Team:** Finance  
**Status:** Blocked  
**Owner:** Priya

## Q3 hiring freeze comms

**Team:** Ops  
**Status:** Done  
**Owner:** Tomas

## Quarterly access review

**Team:** Ops  
**Status:** Backlog  
**Owner:** Tomas

## Refund rule audit

**Team:** Ops  
**Status:** Active  
**Owner:** Tomas

## SSO migration

**Team:** Engineering  
**Status:** Blocked  
**Owner:** Lin

## Stripe webhook outage

**Team:** Engineering  
**Status:** Blocked  
**Owner:** Lin

## Support macro cleanup

**Team:** CS  
**Status:** Done  
**Owner:** Aisha

## Vendor contract renewal

**Team:** Finance  
**Status:** Backlog  
**Owner:** Priya